Privacy Policy

We (also referred to as ‘we’, ‘us’ or ‘our’) are committed to protecting your personal information and your privacy.

This Privacy Policy explains how we collect and store the information you provide via the Redford Bitspirex website (the “website”).

We will defend these principles:

  • To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your personal data is used and processed. That’s why we created our website. To achieve this, we use a range of methods and processes to provide you with relevant information about the use of personal data.

If we determine that you require specific details, we'll provide them to you at the appropriate date and time.

We are happy to answer any questions you may have and can provide any clarifications you need regarding any limitations mandated by law. You can reach us directly via email at the address below: info@redford-bitspirex.com

  • Personal information will be used solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; facilitating the maintenance and delivery of the Services; meeting legal and regulatory obligations; and conducting administrative and business activities to support the provision and use of the Services

We also process personal information to better understand your preferences and needs.

  • Access a suite of powerful tools designed to safeguard your rights regarding personal data:

To support the exercise of your rights, we have comprehensive processes and resources in place. Contact us at any time to request access to your personal information. We can correct or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will be able to accommodate your requests.

  • Protect your personal data:

While we cannot guarantee the complete security of your personal data, we guarantee we will continue to apply a range of measures and safeguards to keep your personal data protected.

Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy explains what personal information the company collects about individuals, and how it is processed, shared with third parties, secured, and otherwise managed.

This Policy addresses information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or identified through a combination of additional information we hold or can access.

The Policy defines “processing” as any operation involving the use or collection of personal data. It includes the management, structuring and storage of personal data.

Our services are intended for general audiences and are not designed for anyone under 18. We do not knowingly collect or request information from individuals under 18 years of age. We also do not knowingly permit such individuals to use our services. If we become aware of any information about a child, we will delete it promptly.

2. What personal information do we hold about you?

When you access our services and channels, or visit our website, we collect personal information. We may request your personal information in certain circumstances. In other cases, we collect it by analysing your use of our services and channels, or by receiving information about you from our third-party partners.

3. There is no obligation to provide personal information to the company, and the potential consequences of not doing so.

You are not required to provide us with personal data. However, if you choose not to in some cases, we may be unable to deliver our services, or users may be unable to access the website.

4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:

This includes details of your online activity log and traffic data (such as your IP address and the date and time of access), the language you use, software crash logs, the type of browser used, and information about the device you utilise. The information we collect is not personal information and cannot be used to identify you.

Personal Data We receive from you: Any Personal Data you choose to provide to Us when you connect to a third-party online trading platform through Us.

Personal information you provide to third-party platforms for trading purposes includes your full name, address, phone number, and email address.

5. Legal basis and reasons for processing personal data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a lawful basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data include:

  • You have consented to the processing of your personal data for one or more purposes. This applies, for example, when you provide personal information via the website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process information to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
  • Processing must meet a legal obligation.

Please contact us via email for further details about the processing required to protect the legitimate interests.

Below is a list of reasons and the legal grounds on which we may use the information you provide to us. Personal data.

Scope
Legal basis

To provide your personal information to third parties at your request to enable access to digital trading

If you request it, we may ask for your personal information to share with third-party organisations.

You have given your consent to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns, we need personal information to assist you with any enquiries about our services.

Processing is necessary for the legitimate interests of the company or a third party.

We process personal data as necessary to comply with legal, administrative, regulatory, and judicial obligations and requirements.

Processing is necessary to comply with legal obligations.

To enhance our Services, we may use Personal Data. This includes, among other things, any crash or malfunction reports we collect in relation to the Services.

Processing is necessary to pursue the legitimate interests of the company or a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary for the company’s legitimate interests or those of a third party.

To deliver and manage activities required to provide our services, including back-office operations, business development, strategic decision-making, and governance and oversight functions.

We process data where necessary for the company's legitimate interests, or those of a third party.

To support decision-making across a wide range of issues, we employ a variety of analytical techniques, including statistical analysis.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To safeguard our assets, rights and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims. We may process personal data to protect our rights, interests and assets, or those of third parties, in compliance with any applicable laws, regulations or agreements, and any terms, conditions or policies.

We process personal information when necessary for the company’s legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers, such as hosting and storage providers, for purposes including IP address processing and user experience analytics.

You may also request that we share certain personal information about you with third-party trading platforms. In these cases, we will supply the personal information you have provided to us to those third-party trading platforms. Their use of your personal information is governed by their own privacy policies. Your personal information may be shared with multiple trading platforms.

The Company may, from time to time, share personal information with its related entities and business partners. This can help the Company access the resources required to further enhance and improve the products and services it offers to its customers.

Where necessary to protect the rights of third parties or assets, The Company may disclose personal information to relevant regulatory, local or other official authorities.

We may also share personal information about you with prospective investors or buyers, or with lenders to the company or any other company in our corporate group, if a relevant transaction takes place (including the transfer or sale of assets belonging to the company or any other group entity), or in connection with any merger, restructure, consolidation, administration, or insolvency of the company or any other business within the group.

7. Cookies and third-party services

Third-party services, including advertisers on our website and analytics providers, may be used. These providers may also utilise cookies or other technologies

Cookies are small text files placed on your device each time you visit or use this website. They are used to collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and customise the products and services you see and enjoy. Cookies are also utilised for statistical purposes and analytics.

Some of the cookies we use are session cookies. They are temporarily stored on your device and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They are utilised to help the website recognise you as a returning user and make it easier for you to return to the website.

Types of cookies:

We may use them according to their purpose:

Cookie type

Cookies are strictly necessary

Scope

These cookies are essential to enable the features you’ve requested and to help you navigate our website. We use cookies to deliver the information, products and services you’ve requested from us.

They are necessary for your device to download and stream data. This enables you to navigate the website, utilise its features, and return to pages you've visited before.

Additional Information

Cookies collect personal information, including your username and last log-in date, to verify that you are logged in to the site.

They are deleted when you close your web browser (session cookies).

The cookie type

Functionality cookies

Scope

Cookies help us recognise you each time you visit our site and also remember your preferences and settings.

Additional Information

They persist until their expiry date and remain stored even after the browser is closed.

Cookie category

Cookies for performance

Scope

We use cookies to collect statistical information about the site's performance and to help improve it. They also enable us to analyse how our website is used.

Additional Information

Cookies store anonymous data that isn’t linked to any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or removed

To block or remove cookies, you’ll need to change your browser’s settings. Below are links to guide you through the process for several widely used browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website’s functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company retains your personal data for as long as necessary to fulfil the purpose of processing personal data, as set out in this policy, or for longer periods where permitted by applicable laws, regulations, internal policies, and any applicable orders.

We’ll share your information with third‑party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.

We routinely review the Personal Data we retain to confirm it is no longer required.

9. Transfers of personal information to a third country or an international organisation

Your personal information may be transferred to other countries, meaning it may be sent to a third country (a country other than the one in which you live) or to international organisations or jurisdictions. The Company takes all necessary measures to safeguard the personal data you provide, and to ensure that individuals can assert their rights and access appropriate and effective legal recourse when their information is processed overseas, including for such transfers.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is carried out under a legally binding, enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the EU Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. You can view these Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when it is transferred to third countries or international organisations. Please email us at info@wealthwaydigital.uk

10. Security of Personal Information

We have implemented appropriate organisational and technical measures to protect personal data. These measures include preventing the accidental or unlawful destruction, loss, or modification of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We also cannot be responsible for any intangible, incidental, or consequential loss or damage arising from the use or disclosure of personal data. This includes, without limitation, disclosures resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.

Where required by law or due to obligations beyond our control, we may be required to disclose your personal information to third parties, including public authorities. In these circumstances, we do not control how third parties secure your personal information.

Personal information cannot be transmitted over the internet with absolute security. The Company therefore cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to websites operated by third parties

Links to third-party websites and applications are provided on this website. These sites and apps are not controlled or supervised by the company. We are not responsible for the collection or processing of personal information by these websites or apps. This Policy does not apply to actions taken through such sites or apps.

When visiting any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use them. We also suggest that you provide any personal information directly to them.

12. Changes to this Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the updated policy on our website. In addition, when we make significant updates to this policy, we will make reasonable efforts to inform you using methods we deem appropriate, and we will also publish a notice on our website. Unless expressly stated otherwise, any amendments take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You are entitled to ask us to verify the accuracy of the personal data we hold about you, correct any errors, and delete any personal data we no longer require. You may also restrict the scope or types of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

These rights are available to you in relation to the personal information you provide to us. To exercise these rights, please send an email to the address provided below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If such data are being processed, you can access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for additional copies. The data will be made available electronically upon request

Your right to access personal information must not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.

Right to rectification

The Company may correct inaccurate personal information. You have the right to request that any incomplete personal information about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons are applicable: (a) Personal data is no longer required for the purposes for which it was collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object, on grounds specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal data has been processed unlawfully; or (f) Personal data must be removed to meet the company’s legal obligations.

This right does not apply where processing is necessary (a) to fulfil a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can request that the company limit its processing.

If you request that personal data be restricted, it may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a member state.

Right to Data Portability

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure do not change as a result of exercising your right to data portability. The exercise of the right to data transfer must not infringe the rights or freedoms of others.

Right to challenge

You may object at any time to the use of your personal data based on legitimate interests pursued by the company or a third party. This also applies to profiling based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms or interests, or if the processing is necessary for the establishment, exercise or defence of legal rights, we may continue processing.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to withhold consent

You may withdraw your consent to our processing of your personal data at any time. This won’t affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.

You have the right to lodge a complaint with your supervising authority.

You may lodge an appeal with the relevant supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.

The laws of the European Union and its Member States may limit your rights regarding your personal data, as set out in section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. This timeframe may be extended to up to two months if necessary, depending on the nature and volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

As long as this is consistent with section 13 of the law, the information you request under your section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly where it is repeated, we may charge a reasonable fee to cover the administrative costs of providing the information, notifying you of the action taken, or taking the requested action. We may also decline to act.

If we have any concerns about verifying the identity of the individual who submitted your request, the company may request additional information to confirm your identity and ensure the request is processed securely.